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DELIVERIES, can I book a holiday online?
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Yes!
No more need to leave a note on the doorstep, just login to your account and ADD your holiday dates. All dates are inclusive.
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DELIVERIES, Can I change my standing order online?
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Yes!
Once you have registerd your order will be displayed on our site, you will then have the option to add remove or make change's to your order. All changes to you order will take effect from the following Monday, If you would like to make a "one off" addition to your daily order please use the "Shop & Drop" facility.
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DELIVERIES, What days do you deliver?
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We deliver 5 days a week, there being no delivers on Thursday & Sunday
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DELIVERIES, What time can I expect my deliveries?
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99% of all deliveries are made before 8.00a.m.
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ORGANICS, How far in advance do I need to place my organic Vegetables order?
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As all our produce is picked and packed to order, you need to place your order by 8am Monday to be delivered the following friday.
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ORGANICS, What days do you deliver organic produce?
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All organic vegetable produce is delivered on friday morning.
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PAYMENTS, Can I Be sure that this is a totally secure site?
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Our site uses a 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure.
Need more reassurance https://www.paypal.com/en_GB/m/demo/demo_consumer/demovideo.html
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.
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PAYMENTS, Can I pay by Direct Debit or BACS
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No,
We only offer on-line payments, in addition to normal payments direct to your rounds-man.
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PAYMENTS, Can I pay My bill on-line & What will it cost me?
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All customers can register to pay there bill on-line. This is a totally free service,
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PAYMENTS, Do I have to have a pay pal account to make an online payment?
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No!
When you are taken to the payment page you will have an option to "login" to a PayPal account if you have one. If not PayPal Express Checkout enables you to checkout in just three clicks. You can make payments using all major debit and credit cards, as well as bank transfers and payments from a PayPal balance.
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PAYMENTS, I have just registered to pay on-line but I am not able to see my bill due?
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You will need to allow the system to update all details, This can take up to 24HRS this only occurs when you register for the first time, after this your details will be updated daily.
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PAYMENTS, My payment keeps failing?
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As an added security enhancement Pay pal will validate “all” your card details, this means that the card holder details need to entered when making payment, This includes the card holder’s full postal address and post code. If you would like to store your card details you can do this by registering with PayPal there is no charge for this, every time you return to make a further your payment you can log into your PayPal account and just click “pay now” without having to re enter your card details again.
Need more reassurance? https://www.paypal.com/en_GB/m/demo/demo_consumer/demovideo.html
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PAYMENTS, Still not sure about "paypal"
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PAYMENTS, We do not wish to pay on-line, but I would like to manage my account online!
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No problem, your roundsman can call fortnightly, or monthly to collect payment, or a bill can be left and payment sent through the post.
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