Survey

What is your overall satisfaction with B & A Dairy products and Services?

Very Satisfied

Satisfied

Neutral

Disatisfied

Very Disatisfied

How long have you been using B & A Dairy products and services?

Less than 1 Month

1 to 6 Months

6 Months to 1 Year

1 Year to 3 Years

More than 3 Years

How satisfied are you with B & A Dairies customer service in the following areas?

Your Roundsman

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Office Staff Availability

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Product Availability

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Would you purchase additional products from B & A Dairy?

Definitely

Probably

Probably Not

Definitely Not

Not Sure

If not what reason would cover your answer.

Quality

Product Availability

Price

Other -- please specify

Would you recommend B & A Dairy products or services to friend or family?

Definitely

Probably

Probably Not

Definitely Not

Not Sure

What is the most convenient way for you to purchase products from B & A Dairy?

Note on the doorstep

Website

Email

Phone

Do you experience any problems using the company website?

Yes quite often

Yes but rarely

No

Don't remember

If you did, what kind of problems?

What could we undertake to increase your level of satisfaction with B & A Dairy?

Are there any other products we don't currently provide that you would like us to provide?

If you have any additional comments or wishes with regard to our products or services, please share them.

Name *

Address

Email *

Phone Number

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